Freedom to Focus on What Makes Your Business Succeed
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Freedom to Focus on What Makes Your Business Succeed
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Subscription Computing Service Overview Our Subscription Computing Service allows you to focus on your core business, therefore increasing your productivity while Braveheart Technologies Corporation is responsible for the information technology procurement, installation and implementation, management, and ongoing service and support. This approach also enables you to reduce your cash outlay and manage your cash flow through predictable monthly fees. This service provides and proactively manages the data circuit; local area network; wide area network; all customer premise equipment; the latest desktops, laptops, and peripherals; the latest productivity software packages and systems; 24x7 help desk support; and real time backup of desktops. Hosting for web and business specific applications are also included. We can also factor into the monthly fees any customizations that your business may require. Benefits Our Subscription Computing service starts with a world-class infrastructure using industry-leading technology and expertise. Our engineers use enterprise tools and automated processes to continuously monitor, manage, and secure the health of the entire infrastructure—every user, everywhere, every day. Your business transfers the necessary but non-core tasks such as desktop and server management, network and system administration, and user support to Braveheart Technologies Corporation. You are then free to focus on critical pursuits that are key to enhancing your overall business performance. Technology Every IT environment combines a delicate balance of complex technologies—routers, hubs, servers, applications and connectivity. A glitch anywhere in this system can impact the effective delivery of services to your business. Most small and mid-size companies troubleshoot IT issues only after they occur. By the time the situation is corrected, your business has already experienced lost productivity as well as lost revenue opportunities. A huge investment in people and technology is required to catch developing IT problems before they impact your employees and your business. But in today’s economy, budget dollars are tighter than ever, and such an investment may not be feasible. Your company must reinvest capital into your core business—not in the systems that support it. You need a solution that eliminates the investment and reduces manpower requirements. There is a way around the traditional approach of throwing more money and people at delivering base IT services. Braveheart Technologies Corporation provides an integrated IT environment and managed services so that our clients don’t need to make such a tremendous infrastructure investment. We offer enterprise-class technology solutions that support your business objectives without hampering your progress or draining your resources. What's Included When you partner with Braveheart Technologies Corporation, your site will be assessed to see what network infrastructure is required, such as hard wire or wireless connections to each device location, and secure network equipment closets or cabinets. The data circuit will be ordered. Existing equipment, software, and data will be assessed to determine what is feasible to migrate over to the new service and what is not. Equipment will be ordered for installation at your site, and any software licenses required will be obtained. All equipment and software is installed, and data migrated, attempting not to disrupt your business operations. After everything is in place to support your business operation, you and your employees will be given an orientation to your new equipment and software, what services are available, and how to utilize those services. 24x7 services include technical support to you and your employees, monitoring of the data circuit uptime and performance, monitoring of desktops, laptops, peripherals, and other supporting equipment at your site. Data on your desktops, and network-connected laptops are backed up in real-time, either to a cache server at your site to enhance performance, and then to the operations center, or directly to the Operations Center to prevent any disaster with your data. You and your employees will have the ability to restore files yourselves. All servers and data will be backed up for disaster protection purposes on a daily basis, with copies stored off site. Software updates, patches, and anti-virus images are tested and then pushed to or pulled by each network-connected device to enhance reliability and protect the systems and data integrity. Each desktop and laptop will have a core set of applications, including technical support tools, the latest office suite, and miscellaneous utilities as well as virus inoculation tools. You and each of your employees will have access to a Microsoft Exchange email, messaging, and collaboration account. You will have access to a content management system, basic business accounting system, customer relationship management system, and a location to host a simple internet web site and an intranet web site. Having the core functionality be consistent across all seats will keep costs lower and service high. Applications specific to your business, systems, tools, and special peripherals can be supported as needed to meet the needs of your business. As software applications and systems are updated, they will be tested against the standard desktop and laptop configuration, and then upgraded, giving you and your employees a window of opportunity to upgrade at your leisure before the upgrade becomes mandatory. Desktops, laptops, and peripherals are upgraded at your subscription interval, generally every 24 or 36 months. Other equipment will be upgraded as required. For more information, call 913.568.6311 or send email to info@btcorp.net. |
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